Last updated: October 10, 2022
Deluxe Tours EG always aims to improve the quality and experience of the tours offered to our customers. We always try to customize each experience according to the budget and interests of the customers to ensure a unique experience with a satisfactory quality of service creating an unforgettable trip in the chosen destination.
We are always working to ensure the satisfaction of our customers, as we want to encourage them to book with Deluxe Tours to organize their vacation and use our service again. A particularly important aspect in the relationship between Deluxe Tours and the client is to get the message that ensures that Deluxe Tours is a reliable and honest company starting with the process of booking the trip and paying, going through the confirmation on all booked services and even after the trip.
While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
A. All payment details or any personal information will never be shared, stolen, rented, or sold to any third party.
B. The website policies, terms and conditions may be changed or updated seasonally according to customer requirements and standards, for this reason we encourage our customers to visit the website frequently for any website updates. The changes will be shown in the real time on the website.
Regarding subpoenas, court orders or many other legal procedures; to practice our legal rights; for defense against legal or other complaints as required by law. In these similar cases we have the right to raise or waive any legal objection or right available to us. We believe it is right to investigate, protest or proceed with an action regarding illegal or suspicious activities to protect our rights and safety, any type of rights referring to company or our website, our customers, etc.
Except for the cases indicated above, you will be informed when personal information will be shared with third parties, and you also can determine whether we can share this information or not. Deluxe Tours considers your privacy as something extremely sensitive and important. Apart from the cases mentioned above, your information will never be shared with any other party or third party.
Our goal is always to secure the customer to earn their trust, while using the website and when using the travel arrangements offered. We are obliged to protect the information we are receiving to demonstrate reliability and to deserve your trust. Since there is no 100% secure website, we have worked to improve our security devices available to protect sensitive customer information and data with electronic administration and physical security procedures. Only our employees can have access to the personal information of customers and only when they conduct work-related changes where the information is necessary.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.